LMKR is committed to providing the highest level of technical customer support in the industry. With an average tenure of more than thirteen years, our highly trained and experienced staff of technical analysts is comprised of geoscientists, engineers, land professionals, petrophysicists, and system specialists. We are ready to assist our registered maintenance and support customers with any questions or problems that arise when using our applications.
 
Please refer to our Customer Support timings mentioned on the right hand side of this page to ensure that you have access to our support analysts assigned to your region. When getting in touch with LMKR support, please remember that real-time support will not be available during bank holidays or after office hours. If you do get in touch with LMKR Support outside of work hours, please leave a voice message with a brief description of the issue that you are facing. Your voice message will be used to automatically create a support case for you. This will enable our analysts to attend to your issue and provide you with a resolution as soon as possible.

LMKR Support is also available on-site for a fee. If you are interested in this additional service, please complete our online consulting and services inquiry form, and select GeoGraphix onsite support.